Supporting You
With Bereavement

Losing someone close to us, such as a family member, friend or colleague is something that happens to us all at some point.

As a provider for services for older people, our colleagues are also likely to experience the death of someone who lives with us.

People grieve in different ways. There is no right or wrong way.

You can get support from our Colleague Advice Line and Compassionate Employers, they each have resources and support available for you to seek out to suit your individual circumstances.

Our Colleague Advice Line
The Colleague Advice Line is a free, independent and completely confidential service.

It’s called Health Assured, and is always there for you, 24 hours a day, seven days a week.

You can speak to an advisor by telephone or webchat or access a range of materials and e-learning on their website.

They also have an app available in the Apple or Android app stores, search ‘Health Assured’

*Username and password are the same for both username and password – just enter ‘worklife’

Compassionate Employers
We’re also members of the Compassionate Employers programme. This is run by Hospice UK, and gives access to even more support, guidance and tools to support people experiencing bereavement and grief.

You can access this by logging into their Members Hub using the instructions below.

Once you’re on the Hub, if you have a company email address you can register using that email address.

  • Click Log In and create an account.

If you don’t have a company email:

Understanding Bereavement Guide

We’re pleased to introduce an updated version of our previous bereavement guide which Hospice UK have created.

Now called Understanding Bereavement, the updated guide provides a wealth of guidance and resources for supporting colleagues through grief, with tips and suggestions useful to help build a better understanding about bereavement for both those supporting others and those going through bereavement themselves.

It also includes details of the organisations listed above and other resources you may find useful.

Resources on MyLearning
A recording of an Understanding Bereavement webinar delivered by Hospice UK and other related materials are available here on MyLearning.

Other useful websites
There are also lots of websites that offer support and guidance at times of loss. Here are links to just a few:

Bereavement advice

Bereavement UK

Child Bereavement

Compassionate friends

Dying matters

Good Grief Trust



National Grief Awareness week