Supporting You
With Bereavement

Losing someone close to us, such as a family member, friend or colleague is something that happens to us all at some point.

As a provider for services for older people, our colleagues are also likely to experience the death of someone who lives with us.

People grieve in different ways. There is no right or wrong way.  If you need a little support the Colleague Advice Line, Help@hand app or Compassionate Employers programme may help. 

Colleague Advice Line
The Colleague Advice Line is a free, independent and completely confidential service available 24 hours a day, seven days a week.

You can speak to an advisor by telephone, WhatsAp or SMS.  You also have access to a range of materials on their website that may be useful.

Help@hand App
Colleagues can access Help@hand, a completely confidential digital health service giving you access to unlimited remote GP appointments and mental health support (including bereavement counselling) via video consultation: 

Compassionate Employers
We’re also members of the Compassionate Employers programme. This is run by Hospice UK, and gives access to even more support, guidance and tools to support people experiencing bereavement and grief. You can access this by logging into their Members Hub using the link below.

Understanding Bereavement Guide

Hospice UK have created a guide called Understanding Bereavement, which provides a wealth of guidance and resources for supporting colleagues through grief, with tips and suggestions useful to help build a better understanding about bereavement for both those supporting others and those going through bereavement themselves.

It also includes details of the organisations listed above and other resources you may find useful.

Resources on MyLearning
A recording of an Understanding Bereavement webinar delivered by Hospice UK and other related materials are available here on MyLearning.

Other useful websites
There are also lots of websites that offer support and guidance at times of loss. Here are links to just a few:

Bereavement advice

Bereavement UK

Child Bereavement

Compassionate friends

Dying matters

Good Grief Trust



National Grief Awareness week