Your Pay Day

We're committed to paying colleagues fairly and competitively and being fully transparent in our approach to pay.

As an accredited Living Wage Foundation Employer, we will pay, as a minimum, the Real Living Wage rate.  To find out more about how your pay is set, take a look at the Pay Policy on The Bridge or speak to your manager.    

Pay Day

Colleagues on Anchor payroll are paid on 26th of each month or the closest working day before if the 26 falls on a weekend or bank holiday.  The period for which you are being paid depends on your employment type as detailed below.

  1. Hourly paid colleagues in Care Homes using TimeSmart will be paid for the actual hours worked during the pay period. Pay periods may cover either 4 or 5 weeks. Click here to view the pay calendar.  This is a change effective November 2026, if you have a question please speak to your manager or read the FAQs here.
  2. Hourly paid colleagues in locations which don’t use TimeSmart will be paid for their contractual hours in the month (e.g. Extra Care).
  3. Salaried colleagues will receive one-twelfth of their annual salary each month. (i.e. paid for the month of June in June’s pay) plus any adjustments.

All pay is subject to tax and National Insurance as per HMRC rules. Pension contributions are calculated on basic pay.

And remember, as an Anchor colleague you can access your pay flexibly with Stream.

Pay Documents

You can view your pay slips by logging into MyHR ESS.  This MoneyHelper guide is available to help you understand your payslip.  P60s are produced for each tax year (usually May time) and can be viewed in MyHR ESS.  Anchor uses payrolling benefits and so does not produce P11Ds for colleagues, information regarding your taxable benefits can be found on your payslip.

Contacting Payroll

HR Helpdesk – 0345 604 6635
Monday – Friday – 8:00am-5:00pm
Saturday – Sunday – Closed