Cancer Assist Support

Cancer Assist is available to you and your families*, giving you a place to turn for guidance at pre-diagnosis, during or post treatment.

Whether you have a concern about yourself or someone close to you, no question is too trivial.  Cancer Assist, provided by Reframe, is free to access and offers in-the-moment cancer guidance from an experienced team of client navigators who are there to help at any stage of the cancer journey. 

Call them confidentially on: 0207 965 0290
Email them at:
Hours are 9am to 5:30pm Monday to Friday (excluding Bank Holidays)

What can Cancer Assist help with?

  • Support across five pillars of wellbeing: physical, emotional, financial, social, and professional 
  • Answering questions when you don’t know where to turn
  • Listening when you’ve had a tough day
  • Sharing factsheets, tips and helpful links from Reframe’s library of resources
  • Giving tailored, practical assistance
  • Sourcing local, reliable partners and service providers
  • Advice on what to expect and post-treatment recover.

What sort of questions can Cancer Assist help with?

  • ‘How can I stay as healthy as possible whilst going through treatment?’
  • ‘I’m worried about a mole. What should I do?’
  • ‘I’m thinking of seeing a therapist, are there any in my local area?’
  • ‘Where is the best place to shop for bras after a mastectomy?’ 
  • ‘I’ve just been diagnosed. Who should I speak to about fertility?’
  • ‘Is it normal that I don’t feel like being intimate with my partner?’ 
  • ‘Am I entitled to benefits/government support?’
  • ‘Is there any transport support available to me?’ 
  • ‘How do I talk to my line manager about my diagnosis?’
  • ‘Can I ask my employer for a phased return to work?’

*Available to colleagues and their partner. Children are eligible up to their 18th birthday via their parent or can access this service directly after their 18th birthday up to their 24th birthday if in full-time education.